We care about the details of every order we receive, but if an error occurs, we will take care of shipping the product back to us. If there is a manufacturing defect in the product, the customer has the choice either to refund the value or to send the requested product and ship it for free.

Yes you can! This takes place on the first day of receiving the order, and the customer bears the shipping cost, provided that the product has not been opened.

Unfortunately, we cannot do this after the order has been shipped.

Yes, you can get free shipping when the value of your items exceeds 149 riyals, and they will be shipped free of charge to anywhere in the Kingdom.

If the order is outside Riyadh, a shipping company employee (or one of Centrco's representatives inside Riyadh) will contact you on the mobile number registered with us to coordinate with you on the date of receiving the shipment. It should be noted that it is necessary to answer incoming calls to your mobile so that the representative responsible for delivery can coordinate with you on the date of delivery of the order. Please note that the official working days at Centrco are from Sunday to Thursday, and that delivery is not available on Fridays, Saturdays, holidays and official holidays.